Effective Date: March 1, 2024

Miskovich Dental Clinic (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us through our website, by phone, in person, or through other communications. This Privacy Policy explains what information we collect, how we use it, and how we protect it. This policy applies to website visitors and individuals who contact us or request services through our website.

Information We Collect

We may collect personal information you voluntarily provide, such as your name, email address, phone number, mailing address, and any other information you submit through forms, appointment requests, or direct communication. We may also collect information related to your dental care, treatment history, billing, and insurance information when you become a patient. In addition, our website may collect non-personal information such as browser type, device information, pages visited, and general website usage data.

How We Use Information

We use the information we collect to respond to inquiries, schedule appointments, provide dental services, process payments, coordinate insurance claims, communicate with you about care and office matters, and improve our website and services. We may also use information to maintain records, comply with legal obligations, and support the operation of our practice. Our financial page confirms that we assist with insurance claims, accept payment by cash, check, credit card, and financing, and may work with third-party financing providers such as Cherry and Care Credit.

Health Information and HIPAA

As a dental practice, we maintain protected health information in accordance with applicable federal and state privacy laws, including HIPAA. Our Notice of HIPAA Privacy Practices explains your rights regarding your health information, including your right to access records, request corrections, request confidential communication, ask for restrictions, receive a copy of the notice, and file a complaint if you believe your privacy rights were violated.

Sharing Information

We do not sell your personal information. We may share information with third parties only when necessary to provide care, process payments, submit insurance claims, support our business operations, comply with law, or protect our rights and the safety of others. We may also share information with service providers who help us operate our website or manage communications, provided they are bound to protect the information appropriately. We may disclose health information as permitted or required under our Notice of Privacy Practices.

Cookies and Analytics

Our website may use cookies, analytics tools, or similar technologies to understand how visitors use the site and to improve performance and usability. These tools may collect non-identifying information such as pages viewed, time spent on the site, and referring websites. You can adjust browser settings to limit cookies, but some website features may not function properly if cookies are disabled.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect the information we collect. However, no method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security. If a data incident affecting protected information occurs, we will respond in accordance with applicable law.

Your Choices and Rights

You may contact us to update certain contact information or ask questions about information we maintain about you. For protected health information, you have the rights described in our Notice of Privacy Practices, including rights to access, amend, request restrictions, and request confidential communication. If you need assistance with records or privacy-related concerns, you may contact our office at the information below.

Children’s Privacy

Our website is not intended to knowingly collect personal information from children without the involvement of a parent or legal guardian. If you believe a child has submitted information to us in error, please contact us so we can address it appropriately.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Your continued use of the website after changes are posted means you accept the updated policy.

Contact Us

Miskovich Dental Clinic
1121 SE 4th Avenue
Grand Rapids, MN 55744
Phone: (218) 326-3437
Email: info@miskovichdental.com